EHR and IT outages are a pain.
We help LTC organizations stay operational during EHR and IT system outages.
outages made easier.
Document securely and efficiently
GreyMAR and GreyOS work together symbiotically to drastically improve your experience with PointClickCare’s EHR. By improving speed for nursing to document allows your facility to focus completely on providing care and not system outages.
Communicate faster with your staff
GreyOS gets push notifications from GreyMAR and keeps a simple alert at top every screen showing when there may be system maintenance or an outage. In the event of an outage, GreyOS then automatically flips every device from PointClickCare to GreyMAR to allow nursing to continue to document.
The best risk mitigation for EHR backups.
GreyMAR was built with HIPAA compliancy at the core of our product. Behind the scenes we’re giving your organization the tools to ensure your backups are securely accessed and are compliant with HIPAA regulations.
GreyMAR is a managed service which means you don’t have to worry about maintenance or updates for your PointClickCare EMAR backups. We’ve implemented powerful notifications, redundancy, and much more to ensure your organization stays operational using PointClickCare’s powerful EHR platform. We do all of this while maintaining HIPAA compliance.
Learn more about our committment HIPAA Compliance.
Patient safety is #1 priority.
GreyMAR was built to ensure patients safety remains top priority. Allowing care givers to quickly and efficiently access critical MARs and TARs is GreyMAR’s sole purpose. GreyMAR is enhancing the LTC industry and it’s robustness to stay operational no matter what. Coupled with GreyOS, all of your devices can instantly turn into a backup station when there is an outage. It’s just another way we’re enhancing your ability to ensure patients safety.
Show your commitment to your resident safety.
Give your resident family members a sense of comfort and utilize our media kit during tours.
COMING SOON
Med Management Simplified
Focus on patient care, not system outages
- GreyMAR and OS work together to improve your PointClickCare experience
- We push maintenance and outage notification to every device
- In the event of an outage
- all devices flip to emergency mode
- We'll alert you when the provider or internet goes back up
- Your backups are encrypted-at-rest to comply with storage regulations
Upload Your Own Documents
Build your emergency preparedness with GreyMAR
- Upload your own documents to GreyMAR for fast dispersal
- Every 60 seconds we check if PointClickCare is operational
- We provide intuitive and easy access to MARs and TARs
- We maintain truly real-time knowledge of PointClickCare Outages
- Your data is encrypted at rest and unreadable
Computer Issue Free
GreyOS resolves your computer issues
- Our healthcare operating system resolves your IT issues
- No data can be saved to the device by design
- We push PointClickCare outage notifications to every device
- GreyOS will automatically switch to GreyMAR during an outage
- GreyOS can revitalize devices with an average 6x speedboost
We’re recognized as a national emergency provider.
GreyMAR is hosted by GreySignal, Inc., a corporation that is recognized under the Department of Homeland Security Telecommunications Services Priority program. We are authorized to receive priority treatment for our vital circuits that power our infrastructure to ensure that your organization stays operational during emergencies. This authorization is reserved only for service providers that host or cary national security and emergency preparedness (NS/EP) organization data. As a healthcare service provider, GreySignal has received this authorization.
What’s this mean for me?
If a major natural disaster or ISP outage was to occur, by law, the utility or ISP carrier must restore our services first. This means that we have the best uptime and restoration times during national emergencies that are mass affective to our customers.
GreyOS
A HEALTHCARE-SPECIFIC OPERATING SYSTEM
We’ve built a beautiful operating system that can be installed on virtually any hardware and effectively run PointClickCare EMAR or POC modules. If your PointClickCare goes down, the system automatically turns every device in your facility to a GreyMAR disaster recovery station, giving your staff virtually zero downtime. GreyMAR OS is an instruction-less solution that just works.
6x
FASTER
On average a facility utilizes between three to four year old computing equipment to run their EHR software. Utilizing GreyMAR OS, our testing confirms it is 6x faster than the standard operating system available on the market.
30 SEC
INSTALL TIME
We built GreyOS for the non-IT individual, allowing anyone to install GreyOS in 30 seconds, without the need of an IT helping hand.
GreyMAR is the #1 choice for disaster recovery in healthcare.
If the internet goes down that is a major deal to modern facilities that are integrated with EMAR. Through research and experience, we’ve found that most clinicians are in the dark about the facilities emergency procedures for when these outages happen. Staff is directed to call the Director of Nursing or Administrator, possibly a Clinical Operations Director in these events.
Concerns you should consider:
- Who maintains your current backup solution?
- If the device was stolen, is your PHI at risk?
- How are you alerted if your backups are outdated?
- How are you alerted if your backup doesn’t complete?
- Does your staff know and understand how to utilize your system?
- What if there is a power outage?
- What if there is an internet outage?
- What if there is a large area-wide outage of some sort?
- What if the files are corrupted?
- Are you complying with regulations on who has access to the backups?
“Nursing staff in our building now has a go-to when PointClickCare or the internet is down.”
Tina Rodriguez, Assistant Administrator
Pricing
GreyMAR understands the need to have a backup and disaster recovery plan, that’s why our pricing is simple. We offer the world’s only disaster recovery suite designed specifically for PointClickCare. Enjoy piece of mind with our service, also enhancing your HIPAA compliance and ability to rely less on IT.
GreyOS Pricing
If you’d like your kiosks, med carts, and nurses stations to kick straight over to GreyMAR automatically if there is a PointClickCare outage, it’s just $60 per year per device.
Need custom options?
Let’s chat further as we have more plans available for customers who demand a high level of service and uptime.
BACKUP SERVICE
$99
/
per month/facility
Managed MAR/TAR Backups
Timestamp-verified EMAR Backups
100% Managed EMAR Backup Service
Audit Controls
256-Bit Encrypted-At-Rest Storage
Easy to Understand Interface
Unlimited Users
... more coming soon!
Q&A
GreyMAR is a-la-carte based. You may choose a plan that suits your facility’s unique needs. While GreyMAR is constantly evolving as PointClickCare opens up their API, we are currently offering the backup service with additional hardware options.
Our plans are setup to allow you to utilize your own hardware, or under our Premium plans, you can utilize our emergency carts. GreyMAR is designed to be an always online service that allows you to access your MARs and TARs from anywhere and print anytime to and from any device or printer.
GreyMAR has a minimum service period of 12 months.
We offer bulk service discounts to large organizations with a large quantities of facilities. Please contact sales for more information.
Sure can! We allow you to maintain a separate billing profile and organization structure that is unique to each of your facilities and its needs.
There are no extra charges with PointClickCare, however the service does require you to have the EMAR module activated.
GreyMAR just launched! We’ll have many new plans coming soon.
FAQ
Yes, we combine enterprise-class security features with comprehensive audits of our applications, systems, and networks to ensure customer and business data is always protected. All data is encrypted-at-rest on our platform and is unable to be accessed, even by our staff. Learn more about our commitment to HIPAA compliance.
GreyMAR is powered by GreySignal, a nationally recognized cloud services provider. If you would like to see our stats for yourself, click here.
We use Stripe – a well known, and highly trusted provider of payment services – so that our servers never need to see your credit card information, and we know it’s held safely.
Stripe uses AES256 encryption, and are fully PCI compliant.
Each licensing fee is listed under each plan.
GreyMAR has proprietary programmatic intelligence built in to ensure that before we backup MARs and TARs from PointClickCare, we ensure it’s the latest version and it is able to be opened and read by a human.
Yes. You may trial our software for 14 days, no credit card needed.
GreyMAR is not affiliated in any way with PointClickCare.
Join our community, share your expertise.
Let others know what you’ve done to overcome emergencies. Share stories of how your facility has improved their emergency planning or offer tips to others in the industry. Our community is a growing place for nursing facilities to share their knowledge! Speak to our GreyMAR experts and gain valuable preparedness ideas and leave product feedback.
We’d love to hear from you!
Patient care can’t wait for IT.
GreyMAR was designed by a team of healthcare IT professionals that have a combined experience of fifty years assisting healthcare facility during outages. GreyMAR was designed with meticulously crafted code to ensure you received the best available EMAR disaster recovery in the industry.
“”Nursing staff in our building now has a go-to when PointClickCare or the internet is down.
Tina Rodriguez
The Phoenix Rehabilitation“”Trying to maintain our own backup system was becoming a nightmare.
Avi Katz
Diamond Peek Rehabilitation
CALL US
(412) 567-6300
EMAIL US
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