Performing more than 5000+ backups a week including

outages made easier.

Backup Internet

GreyMAR allows your nurses, CNAs, admissions, and other crucial staff to ensure your patients stay safe during outages of any size. We'll even make your devices kick over automatically.

Backup Power

We provide proprietary devices to your facility that you can print your MARs and TARs. They are on their own battery power and have a dedicated cellular internet connection.

Backup Faxing

Are your phone systems down? Fax machine won't send out that last minute page? Our eFax solution is built into every unit and files are stored securely within the GreyMAR platform.

Backup Phones

Our proprietary solution has a built in phone that allows you to use the phone while you're working, even if your building phone lines are down. Couple this with our Emergency PBX solution to supercharge your emergency procedures.

GreyMAR enhances HIPAA compliance.


GreyMAR was built with HIPAA compliancy at the core of our product. Behind the scenes we’re giving your organization the tools to ensure your backups are security access to them are HIPAA compliant.


GreyMAR is a managed service which means you don’t have to worry about maintenance or updates for your PointClickCare EMAR backups. We’ve implemented powerful notifications, redundancy, and much more to ensure your organization stays operational using PointClickCare’s powerful EHR platform. We do all of this while maintaining HIPAA compliance.

Learn more about our committment HIPAA Compliance.

Automated EMAR failover at any hour of the night.

We’ve built GreyMAR from the pure and simple fact that our clients were constantly struggling with outages. It was all too often that the internet demons strike, or the generator transfer switch burned up, or there was a system outage. Hiccups and accidents are a part of life and GreyMAR was built to help solve these issues.

More Than Backups

We offer a suite of disaster recovery services for Long Term Care.

  • Every 60 seconds we check if PointClickCare is operational
  • We're recognized as a national emergency provider by DHS
  • Your data is encrypted at rest and not readable by our team
  • We're constantly building more features - specifically for LTC
Request Demo
  • More Than Backups
  • Built-in eFax and Phones

    GreyMAR incorporates your critical services into one interface.

    • Alert staff via Slack and a Twitter Feed for your company outages
    • Backup phones and eFax system built in
    • PagerDuty service and Data Analytics integrations
    • Customized Notifications based on Incidents
    Request Demo
  • Built-in eFax and Phones
  • Patient Focused

    Let us identify and communicate accurate information while you focus on care.

    • We send text messages and call your staff automatically
    • Your staff can reach out for help during outages anytime
    • We'll provide you with a free emergency plan guide pertaining to IT
    • We'll alert you when the provider or internet goes back up
    Request Demo
  • Patient Focused
    • Recognized as a national emergency provider.

      GreyMAR is hosted by GreySignal, Inc., a corporation that is recognized under the Department of Homeland Security Telecommunications Services Priority program. We are authorized to receive priority treatment for our vital circuits that power our infrastructure to ensure that your organization stays operational during emergencies. This authorization is reserved only for service providers that host or cary national security and emergency preparedness (NS/EP) organization data. As a healthcare service provider, GreySignal has received this authorization.



      Unparalleled uptime with no cutting corners.

      Our service has a unique replication ability to allow itself to “float” to other datacenters as needed in emergencies. Depending on your location within the United States, our application and parts of it may be served to you out of a closer datacenter to you, making the service load faster and more securely for you.




      We’ve built a beautiful operating system that can be installed on virtually any hardware and effectively run PointClickCare EMAR or POC modules. If your PointClickCare goes down, the system automatically turns every device in your facility to a GreyMAR disaster recovery station, giving your staff virtually zero downtime. GreyMAR OS is an instruction-less solution that just works.



      On average a facility utilizes between three to four year old computing equipment to run their EHR software. Utilizing GreyMAR OS, our testing confirms it is 6x faster than the standard operating system available on the market.

      30 SEC


      We built GreyOS for the non-IT individual, allowing anyone to install GreyOS in 30 seconds, without the need of an IT helping hand.

      But wait, there is a whole lot more.

      GreyMAR is the #1 choice for disaster recovery in healthcare.


      If the internet goes down that is a major deal to modern facilities that are integrated with EMAR. Through research and experience, we’ve found that most clinicians are in the dark about the facilities emergency procedures for when these outages happen. Staff is directed to call the Director of Nursing or Administrator, possibly a Clinical Operations Director in these events.

      Concerns you should consider:


      • Who maintains your current backup solution?
      • If the device was stolen, is your PHI at risk?
      • How are you alerted if your backups are outdated?
      • How are you alerted if your backup doesn’t complete?
      • Does your staff know and understand how to utilize your system?
      • What if there is a power outage?
      • What if there is an internet outage?
      • What if there is a large area-wide outage of some sort?
      • What if the files are corrupted?
      • Are you complying with regulations on who has access to the backups?


      GreyMAR understands the need to have a backup and disaster recovery plan, that’s why our pricing is simple. We offer the world’s only disaster recovery suite designed specifically for PointClickCare. Enjoy piece of mind with our service, also enhancing your HIPAA compliance and ability to rely less on IT.

      GreyOS Pricing

      If you’d like your kiosks, med carts, and nurses stations to kick straight over to GreyMAR automatically if there is a PointClickCare outage, it’s just $60 per year per device.


      Need custom options?

      Let’s chat further as we have more plans available for customers who demand a high level of service and uptime.

      $99 /

      per month

      billed annually per facility

      Managed MAR/TAR Backups

      Timestamp-verified EMAR Backups
      100% Managed EMAR Backup Service
      Audit Controls
      256-Bit Encrypted-At-Rest Storage
      Easy to Understand Interface
      Unlimited Users
      ... more coming soon!


      GreyMAR is a-la-carte based. You may choose a plan that suits your facility’s unique needs. While GreyMAR is constantly evolving as PointClickCare opens up their API, we are currently offering the backup service with additional hardware options.

      Our plans are setup to allow you to utilize your own hardware, or under our Premium plan, you can utilize our emergency carts. GreyMAR is designed to be an always online service that allows you to access your MARs and TARs from anywhere and print anytime to and from any device or printer.

      Our contracts are 12 months. If you’d like month to month pricing, please contact sales.

      We offer discounted service on plans billed annually. Please contact sales for more information.

      If you purchase our Pro plan or above, it ensures you can always retrieve your MARs and TARs via the built in high gain cellular connection. On the essentials plan, the service relies on your internet connection.

      There are no extra charges with PointClickCare, however the service does require you to have the EMAR module activated.

      GreyMAR just launched! We’ll have many new plans coming soon.


      Yes, we combine enterprise-class security features with comprehensive audits of our applications, systems, and networks to ensure customer and business data is always protected. All data is encrypted-at-rest on our platform and is unable to be accessed, even by our staff.

      GreyMAR is powered by GreySignal, a nationally recognized cloud services provider. If you would like to see our stats for yourself, click here.

      Our service platform is highly redundant. If your hardware does not work, remember that we’re available 24/7 to help during an outage.

      Each licensing fee is listed under each plan.

      GreyMAR has proprietary programmatic intelligence built in to ensure that before we backup MARs and TARs from PointClickCare, we ensure it’s the latest version and it is able to be opened and read by a human.

      Yes. You may contact us to setup a trial in your facility.

      GreyMAR is not affiliated in any way with PointClickCare.

      Join our community. Share your expertise.


      Let others know what you’ve done to overcome emergencies. Share stories of how your facility has improved their emergency planning or offer tips to others in the industry. Our community is a growing place for nursing facilities to share their knowledge! Speak to our GreyMAR experts and gain valuable preparedness ideas and leave product feedback.


      We’d love to hear from you!

      Our support team is here, 24/7.


      GreyMAR was designed by a team of healthcare professionals that have a combined experience of fifty years assisting healthcare facility during outages. Not everyone needs our cart solution, but both Basic and Pro Service solutions are perfect for the everyday facility needing powerful PointClickCare disaster recovery and EMAR backup. We’re here for you during an outage, don’t worry.

      Our data being stored with GreyMAR rather than a PC that will be forgotten about is a blessing in itself.

      Avi Katz

      Diamond Peak Healthcare

      Using a hosted backup solution rather than trying to do it ourselves was a no brainer.

      Yehuda Rosenberg

      Sapphire Center For Rehab