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We offer several support and training packages to your organization after your initial complimentary onboarding training.
Core Support
FREEIncludes live chat with our support team and access to our 24/7 comprehensive knowledge library.
Included free with all subscriptions
- Includes hand-crafted training videos
- Bite size courses for departments
- Plenty of screenshots & tutorials
- Easy to understand articles
- Constantly updated knowledge
- Searchable sections & modules
1-on-1 Education
Get personalized & in-depth training by our experts in a live screensharing session, chargeable on an hourly basis.
$
Hourly fee, available by appointment
- Great for power user education
- Great for new transition training
- Customized screensharing sessions
- Dedicated time with a specialist
Success Manager
Reserved for customers who demand the highest level of service and support with their GreyMAR environment.
$$$
Contact enterprise sales for quote
- Dedicated success specialist
- Enhanced launch support
- Enhanced onboarding support
- Tailored for 30+ orgs
- Account advocation
- Premier support